Your Shark Vacuum Is Filthy. Here’s How to Fix That
Your Shark vacuum works hard. It sucks up dirt, dust, hair, crumbs and things you’d rather not think about. But who cleans the cleaner? If your Shark is losing suction, leaving crumbs behind, smelling funky or making a strange noise, it may simply need some attention. Here’s how to clean a Shark vacuum safely, without accidentally turning a simple chore into an expensive repair.

I’m pretty sure you know by now just how much I love my Shark vacuum cleaner. And judging by your letters and comments, many of you have Shark vacuums, too.
I love your messages. They make me smile because I understand the range of emotions that comes with using a Shark vacuum for the first time, from amazement to flat-out embarrassment.
Where on earth did all of this dirt and debris come from? I can’t believe what has been lurking in my carpet!
With all the miles I’ve put on my numerous Shark vacs over the years, I’ve never had one fail. But here’s the thing: Even a great vacuum needs some love and attention if you want it to keep doing its job.
Filters get dirty. Hair wraps around brushrolls. Dust and fuzz find their way into places you never knew existed. And when airflow gets restricted, your vacuum can’t do its best work.
Shark makes a dizzying number of models these days, and they’re not all built exactly alike. So while the basic maintenance is similar, always check your owner’s manual before removing, washing or soaking any part of your particular vacuum.
Here’s how I clean mine.
Contents
- Signs a Shark vacuum needs cleaning
- Step 1: Unplug and disassemble
- Step 2: Clear obstructions
- Step 3: Clean the dust cup
- Step 4: Clean the filters
- Step 5: Clean the brushroll
- Step 6: Check the hose, wand and airways
- Step 7: Let everything dry completely
- Step 8: Reassemble
- FAQs
You’ll know it’s time when …
- Loss of suction: It happens. A big, fat, hairy fuzzball or a filter that’s loaded with dust can restrict airflow and reduce suction. A sudden loss of suction is your vacuum’s way of saying, “Excuse me. We need to talk.”
- Visible dirt left behind: When your vacuum is working properly, it should pick up crumbs and debris rather than leave a trail behind. If it’s suddenly doing a lousy job, it’s time to investigate.
- A weird sound: You’ll know it’s bathtime for sure if your Shark suddenly sounds like it’s gasping for air. That’s often a sign of restricted airflow or a blockage. Don’t ignore a new or unusual sound.
- An unpleasant odor: Your vacuum shouldn’t smell like a dirty sock. If it does, check the dust cup, filters, brushroll and airways. Dirt, hair and organic debris can hang around in there for quite a while.
- It shuts itself off: Some Shark vacuums have protection that can shut the machine down if it overheats. If that happens, turn it off, unplug it and let it cool completely while you check for a clog or other restriction.
How to clean a Shark vacuum
After more than 16 years of using Shark vacuums, I’ve learned one thing for sure: There are a lot of them!
Uprights, cordless sticks, Lift-Away models, self-cleaning brushrolls, soft rollers and more. They don’t all have exactly the same filters, hoses or removable parts.
So what follows is a general Shark vacuum cleaning routine, not a substitute for the owner’s manual that came with your particular model. If your manual says, “Don’t wash that,” please don’t wash that. Your vacuum will not be impressed by your confidence.
What you’ll need
- Warm water
- Dishwashing liquid for cleaning the dust cup only, if appropriate for your model
- Microfiber cloth
- Soft cleaning brush or bottle brush
- Wood skewer or similar tool for accessible, non-electrical areas
- Flashlight
- Scissors
Step 1: Unplug and disassemble
Turn the vacuum off and disconnect it from power. If you have a cordless model, remove it from the charger and follow the manufacturer’s instructions for safe maintenance.
Now remove only the parts your model is designed to have removed for cleaning. Depending on your Shark, that may include the dust cup, washable filters, brushroll or soft roller, wand and other components.
Don’t go crazy here. We’re not talking about removing screws or detaching wires.
If you’re removing several filters, take note of where each one belongs. A quick photo with your phone before you start can save you from standing there later wondering, “Now which way did this go?”
Trust me. I speak from experience.
Step 2: Check for and clear obstructions
Check every accessible opening.
You’re likely to see fuzz, hairballs and clinging dust. You may find other things, too. A Lego brick. A sock. A toy somebody swears they never lost.
Turn on your flashlight and look into the hose, wand, dust-cup openings and floor nozzle, wherever your model allows access.
Remove anything you can safely reach with your fingers or a soft cloth. A wooden skewer can be handy for fishing debris out of an accessible opening, but don’t poke blindly into areas containing electrical components.
Skip the compressed air. Blasting dust through a vacuum can push it deeper into places where you don’t want it.
Pro Tip
Don’t just look at the vacuum from the outside. Shine a flashlight into the openings. A surprisingly small wad of hair and fuzz can create a surprisingly big problem.
Step 3: Empty and clean the dust cup
Empty the dust cup over a trash can. If you’ve waited too long, this is the point where you may discover exactly how much dirt your vacuum has been collecting.
Don’t be embarrassed. That’s what the vacuum is for!
Remove the dust cup according to your model’s instructions. Wipe the inside with a microfiber cloth or rinse it with water if your model permits washing the cup.
For a washable dust cup, warm water and a little dishwashing liquid can help cut through the greasy film that accumulates over time. Rinse thoroughly and dry completely before putting it back.
Pay attention to the little corners, seams and screens where fine dust likes to settle.
A clean dust cup isn’t just prettier. Keeping debris from building up helps maintain good airflow.
Step 4: Clean the filters
This is one of the most important things you can do for your Shark.
But here’s where I want you to slow down.
Not every Shark has the same filter configuration, and not every filter is washable. Some models have foam and felt pre-motor filters. Some have a post-motor or HEPA filter. Some have different combinations.
If your owner’s manual says a filter is washable, follow these basic rules:
Foam and felt filters
Rinse washable foam and felt filters with water only. Shark’s current instructions for applicable washable filters specifically say not to use soap or detergent.
Gently squeeze out excess water. Don’t twist, wring or scrub the life out of them.
And don’t worry if an old foam filter doesn’t return to its original snow-white color. A filter’s job is to catch dirt. After a while, it’s going to look like it has been doing its job.
What matters is that it’s clean, intact and properly dry.
HEPA or post-motor filter
Some Shark models have a washable HEPA or other post-motor filter. If yours does, follow the cleaning instructions for your model.
Again: water only if the manufacturer says the filter is washable. And don’t rush the drying process.
Every washable filter needs to be completely dry before you put it back into the vacuum. Shark’s current instructions for washable filters commonly specify at least 24 hours of air-drying.
I know. Waiting 24 hours to vacuum feels like an eternity when there are crumbs on the floor. Do it anyway.
Putting a wet filter back into a vacuum can allow moisture to reach electrical components and can create a whole new set of problems.
Set the filters somewhere with good airflow and let them air-dry completely.
Step 5: Clean the rotating brushroll
Now let’s talk about the part that seems to collect everything except actual dirt.
Lay the vacuum down according to your model’s instructions and inspect the brushroll or floor nozzle.
You’ll probably see strings, hair and other material wrapped around the brush. This is normal, especially if you have long hair or pets.
I use scissors to carefully cut through hair and string that has wound itself around the brushroll. Then I pull the pieces away.
Take your time. You want to remove the hair without cutting the brushroll itself or damaging surrounding parts.
Some newer Shark models have self-cleaning brushroll technology designed to reduce hair wrap. That’s wonderful, but “self-cleaning” doesn’t mean “never look at it again.” If you notice hair or fibers still wrapped around the brushroll, remove them according to your model’s instructions.
If your Shark has a removable soft roller, your manual may allow you to remove and hand-wash it with water. Shark’s instructions for some models specifically call for water-only washing and at least 24 hours of air-drying.
Step 6: Check the hose, wand and airways
This is where I’m making an important change from my earlier version of this article.
Do not soak or submerge a Shark hose unless the owner’s manual for your exact model specifically says that the hose is washable.
Modern Shark vacuums vary considerably, and some assemblies contain electrical connections or components that should never be exposed to water.
Instead, turn the vacuum off and check the accessible hose, wand and airway openings for blockages.
Shine your flashlight through the wand or hose where possible. Look for hair, fuzz, dust bunnies and anything else that has decided to set up housekeeping.
Remove accessible debris carefully.
If your model has a specific clog-access door or removable hose section, use the procedure in your owner’s manual. Some Shark models are specifically designed with access points that make clearing blockages much easier.
And if you find something wedged deep inside that you can’t safely reach, don’t force it. That’s a good time to consult the manual or Shark’s support resources.
Step 7: Let everything dry completely
This step deserves its own heading because it’s that important.
Filters and any other components you’ve washed must be completely dry before they go back into the vacuum.
Not mostly dry. Not “I think that’s probably dry.” Completely dry.
Shark’s current instructions commonly specify at least 24 hours of air-drying for washable filters and certain washable components.
Lay everything out where air can circulate around it. A sunny windowsill may seem tempting, but good airflow matters more than baking your filters in the sun.
If you’re cleaning the vacuum in the evening, let everything dry overnight and then give it another check in the morning.
Step 8: Reassemble the vacuum
Once all washable parts are completely dry, put your Shark back together according to the owner’s manual.
Replace each filter in its proper location and orientation. Reinstall the dust cup, brushroll, wand, hose and other components you removed.
Give everything a gentle tug or press to make sure it is securely seated.
Then turn it on and listen.
- Does it sound normal?
- Is the suction back?
- Is the brushroll turning properly?
- Is there any unusual noise or odor?
If everything sounds and feels right, congratulations. Sharky just got a spa day.
How often should I clean a Shark vacuum?
There’s no single schedule that applies to every Shark model, so your owner’s manual gets the final word.
Here’s the practical routine I use:
- Every use: Empty the dust cup regularly, preferably after each use or whenever it reaches the fill line.
- Monthly: Check and clean washable pre-motor filters if your model calls for monthly cleaning. Shark’s instructions for some current models recommend monthly pre-motor filter cleaning.
- As needed: Remove hair from the brushroll, check for clogs and clean the dust cup.
- Every 12 months: Some Shark models recommend cleaning the post-motor filter annually. Follow your specific model’s instructions.
- Anytime performance changes: Don’t wait for the calendar. If your Shark suddenly loses suction, smells strange, makes an unusual noise or shuts itself off, investigate it.
A vacuum doesn’t know what month it is. It knows when it’s struggling.
FAQs
Why does my Shark vacuum smell?
More than likely, something inside needs cleaning. Start with the dust cup. Then check the filters, brushroll and accessible airways. Think about what goes inside that vacuum: dirt, dust, hair, pet debris, crumbs and all sorts of organic matter from your floors. Letting that material hang around gives odors plenty of opportunity to develop. If cleaning the vacuum doesn't solve the smell, stop using it and investigate further. A persistent burning or electrical smell is not a maybe it will go away situation.
Why did my Shark vacuum lose suction?
First, check for a clog. Then check the dust cup, filters, brushroll and accessible airways. A full dust cup, dirty filters or blockage can restrict airflow and reduce cleaning performance. If you've cleaned everything according to your model's instructions and the suction is still poor, consult the owner's manual or Shark support before assuming the motor has failed.
Why does my Shark vacuum keep shutting off?
An overheated vacuum may shut itself off as a protective measure. Turn it off, unplug it and let it cool completely. Then check for a clogged airway, dirty filters or a tangled brushroll. Don't keep restarting a vacuum that is repeatedly overheating. Find out why it's struggling first.
How often should I clean Shark vacuum filters?
It depends on your model. Some Shark manuals recommend cleaning pre-motor filters monthly and post-motor filters annually. Heavy use, pets and especially dusty conditions may mean more frequent cleaning is appropriate. Your owner's manual is the authority for your particular vacuum.
When should I replace Shark vacuum filters?
Don't automatically replace a filter simply because it looks dirty. Clean it according to the manufacturer's instructions first. If a filter is torn, deteriorating, damaged or no longer performing properly after cleaning, replace it with the correct filter for your model. And don't guess. Shark makes filters for many different models, and they aren't necessarily interchangeable.
Where can I get filters and replacement parts for my Shark?
I recommend checking the official SharkClean website and its parts resources first. You can also compare prices with reputable retailers once you know the exact filter or part number for your model. Your owner's manual is another excellent source. If you've lost yours, look up your exact model number rather than searching simply for Shark vacuum manual. That little model number is your friend.
Are Shark vacuums really maintenance-free?
No vacuum is maintenance-free. Some newer Shark models have features such as self-cleaning brushrolls that reduce the amount of hands-on maintenance. But dust cups still need emptying, filters still need attention, and airways can still become blocked. The more your vacuum works, the more important that maintenance becomes.
Which Shark vacuum do I recommend?
You're right. There are a lot of Shark vacuums to choose from! I'm still partial to the Navigator Lift-Away style because I love the way it maneuvers and the Lift-Away feature makes stairs and other hard-to-reach places much easier to clean. But I'm not going to tell you that one Shark is automatically the best choice for everyone. Your floors, pets, stairs, storage space and cleaning habits all matter. If you're shopping for a Shark, look at the features you'll actually use rather than paying extra for a long list of features you'll never touch. That's my rule for just about everything. I purchased the Navigator in the photo tutorial years ago. You wouldn't believe how many miles I have on that thing. It has earned its keep many times over. And that's exactly what I want from a vacuum: not something fancy sitting in the closet, but a tool that works hard and keeps working.
One last thing
Don’t wait until your Shark is wheezing, stinking and leaving crumbs behind to give it some attention.
A few minutes spent emptying the dust cup, checking the brushroll, clearing an obstruction and cleaning the appropriate filters can go a long way toward keeping your vacuum working the way it should.
And if you discover enough dirt inside your vacuum to make you question every life choice you’ve ever made? You’re not alone. That’s actually a sign that the thing has been doing its job.
Question: What’s the weirdest thing you’ve ever found inside your vacuum? Share in the comments below.
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I use long dryer lint brush and a bottle brush in hoses twisting them around inside to loosen that gross stuff in crevices then stretch and shake hose out
How do I clean hair out of the tiny wheels on either side, the ones the whole vacuum rides on? They get clogged with hair until the vacuum won’t roll, making it pure labor to vacuum. They look like they have little pins on each side and should pop out, but I don’t know how. Any ideas?
I would use a sharp pair of scissors to cut the hair away from the rollers.
a sewing seam ripper is excellent for this task
Is there a way to remove the mesh filter inside the canister there is a tube in there that is caked with dirt and take if the sprayer to the outside doesnโt get it loose.
There are many models of Shark vacuums. What you describe is not familiar to me, so I suggest you read the owner manual for your specific model. If you don’t have it, you should be able to find it online. I’m going to assume that being a Shark it can be disassembled and cleaned, but please do check the manual!
Use an old tooth brush with dish soap and warm water, preferably doing this in the tube. Clean to your satisfaction and rinse well and air dry. Reassemble and your ready to vacuum.
I have the Shark Rotator and it is make a strange noise like it has something impacting it. I have gone thru many of the areas and see this rather large piece in the handle, is this supposed to be there?
Without seeing or hearing, pretty hard to tell, Lori! But no it should not make strange loud noises.
I see that this thread is pretty old but Iโm going to post anyway and hope someone sees it and can pass along the word. I saw it today on Amazon that there was a $200 shark vacuum for $99. Quite a deal.
I have a Shark Professional vacuum cleaner. I bought it use on eBay and I cleaned it up real good and it works great! I have carpet in my frontroom. The downstairs bathroom is right by it. So, cat litter and it vacuums it up beautifully! I am really pleased with Shark’s vacuums.
Great timing — I just took my Shark apart yesterday and cleaned everything but I missed the HEPA filter. Thank you for such a detailed article.
Here’s another reader who cleaned her Shark yesterday. I, too, cleaned the HEPA filter for the first time. The main suction line was clogged with dog hair. Thanks for inspiring us all to give our vacuum cleaners some TLC, Mary.
Iโve had a shark vac for 15 years and the only reason the canister is full every week is from eating my carpet up one layer at a time. It has fraud and chewed up our carpet terribly. I would not recommend it for short shag carpet.
Shark vacs have been highly improved since your 15-year old model.
My previous post should have read: New look equals two thumbs up.
Love the new look, Mary. And thanks to you, my sharky has been nice and clean for years now.
Love your new look Mary! I think the new additions are great!
Love my sharky so much. My daughter and mom also have their own. This was just because I kept telling them how great it works. Thank you Mary for sharing info on great products. Super helpful.
Mary, On Step 6 why don’t you say or show how to remove the bottom plate to get to the roller more easily? Its easy to do with a quarter. I keep a quarter, and a small comb next to the scissors for this cleaning process.
I think I put my filters back too soon after washing them. They were still a little damp. I used it for less than a minute, realized they werenโt entirely dry, and took them back out. Iโm worried I ruined the motor! I was absent minded when I put them back. Any ideas of how I could ensure itโs ok?
I wouldn’t worry about this Hannah. The effect of damp filters at the worst would be the smell and presence of mildew forming in the filter. That you stopped using the machine and removed the filters quickly is good! Carry on ..
Excellent information. Thanks very much. I also bought duplicate filters. Regarding those filters on Amazon that are cheaper, I donโt think those are made by Shark so I was worried about buying them. The shark filters are expensive.
My felt filter is stuck/ melted how do I get it out?
This is new for me, Kaz. Not sure how this happened or which filter you are talking about. More info or even a photo?
I washed and dried everything according to directions. When I started it again, soap shot out of the Hepa filter. Do you think there is more soap in the hose? Everything looked clear.
Hard to say, but something’s not right!! I’m guessing the filter did not get thoroughly rinsed and dry.
My problem with my Shark vacuum is not how well it works on floors (it’s awesome!), or how easy it is to clean (love it!). My issue is with the hose – which will probably keep me from buying another. The hose is so stiff! If I pull it further than than a foot, it pulls the whole vacuum over. This has resulted in breakage of some of the hard plastic when it topples over onto the floor! I’ve glued and patched with Sugru 2-3 times. My vacuum is now six years old and I’d love another, but won’t risk having the same problem.
Is HEPA filter washable?
Yes … clear water. No soap. See the Steps above.
I love my shark! I clean the filters regularly, well, beat them on the porch railing. We live on dirt roads so the amount of dirt I get from the carpets would mean I would have to give it a bath after every use. This vacuum is sure a work horse! It keeps our home clean even with several dogs and people who track in lots of things from outside!
Wish you had posted this a week ago! I broke the clip on the dust bin on one side. Of course this resulted in a decreased suction. I just ordered a new Shark that will be here tomorrow. I see a new dust bin is less than $40. Hoping I can return the one on its way.
Hi Michelle … If you ordered it from Amazon, you can return it for a refund. Sorry my timing was a little “off!”
I have owned several Sharks and love them, but the reason I have had to get new ones is the hose splits up by the top. Is there anyway to repair it?
Hi Diane … Have you contacted Shark about this? I’m pretty sure they would send you a new hose, depending on the age of the vacuum! I have never had this happen and I’ve had numerous Sharks! You can buy replacement parts for every Shark product at SharkClean.com. Hope that helps!
Hi,
Can anyone tell me what the thin, black round rubber seal around the bottom of the dirt cup in Photo #8 is called? Mine tore, and I would like to get a replacement.
Thank you.
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Can the HEPA filter be washed/rinsed? We have a lab and 3 kids, so we vacuum daily. We’ve had this HEPA filter since January, and its definitely gross, but I’m not sure if I can at least rinse it with water or not.
I am still not understanding how to clean my Rotator Shark vacuum “HEPA” filter. It’s incased in a gray plastic, looks like a permanent, container/enclosure. The instructions I read, said this filter could be rinsed with water and to then squeeze excess water from it. What I’m not understanding, is how to squeeze that gray plastic container that is encased around the HEPA filter.
Am i just overlooking the answer I need?!?!?!?!?! What i want to know is can you rinse out the hose on the newer type sharks that have electrical connections????!!! There is nothing that says DO NOT RINSE OUT HOSES on any article I’ve read nor does it say that in the manual for my Shark Duo/LiftAway…just to be SPECIFIC it has 2 metal connection between each disconnection point on the hose as does the solid plastic tubing that is between the hose disconnection and the bottom of the vacuum..so CAN you or CAN YOU NOT!!!!! clean these with let’s say a water hose or warm sink water or anything of that nature like just sending water down the inners of them along with known cleaning methods like you would have normally done with old style hoses that dont have connections without damaging the connections and this seems to be common sense to me but with allot of people these days that lack any sense at all…of coarse let any and all parts that connect to something that your going to have electricity running through it DRY before reconnecting….for whatever reason I’ve just not been able to find any info on this and I’d really love to know thanks…
Hi!
How do I clean one of the brush attachments that has become really dirty? Thanks
Does anyone know how to clean the hose? My shark has been loved and used almost daily for over a year. However its in an almost abusive manner. Vacuuming food and mildly damp floors the inside of the hose is like thick, wet dirt. The main body came beautifully clean. The hose however is a problem. Can it be removed from electronics somehow?
I’ve used a Shark for years and love it. One thing missing from the cleaning information though – the very front filter (lower center of vacumn – my has the model written across it) also pops off and it can also be cleaned and should be cleaned. I discovered this pops off too by happenstance when I was taking everything else apart to clean.
I simply bought my initial Shark, supported this text. Itโs an incredible machine. It works even as publicised . I bought a refurbished machine off of Groupon and solely paid $88, as well as tax and shipping. check up on refurbished itemsโtheyโre cheaper and are all repaired for no matter reason they were came back.
My round filter gets covered in dirt after just one use. It never used to do that. What could be wrong?
I have the Shark Rotator Professional. The Canister has a Metal Cone permanently fixed inside. There is a plastic collar molded inside the cone and not accessible to clean any accumulated dirt out of. Any suggestions.
I similarly had a issue I believe you had, if you are referring to the dust bin, my model is the Navigator Upright Vacuum, I washed it normally but also soaked it with isopropyl and warm water and shook it around over my sink to get some stains off the metal cone inside that plastic collar sleeve. Not perfect but sure to help a bit.
Can you clean the hose??
I would love to find out if there is anyway to clean the hoses
my shopvac has an option to blow rather than suck, i blow out the hoses (outdoors!) really well. ๐
The two filters one is foam the other is fla, which foes in first.?
I have a Shark Rotator Lift-Away and I love, love, love it. After going through many supposedly good vacuums, including an Oreck that turned out to be a piece of junk and for which the company would not stand behind, I noticed my daughter-in-law had a Shark and she loved it. I buy Shark irons because I sew a lot and they are very dependable, but I hadn’t tried one of their vacuums. I bought one and am in love. I love the lift-away part and the ease of going from floor to carpet and the suction regulator. I have a Cocker Spaniel who sheds hair to the point I can’t understand why she has any left, and this vacuum is the best. It never gets clogged and I love the ease of emptying. But I do tend to forget that these new vacuums need their own housekeeping so when my vacuum sounded “strange”, I started looking for the reason. Oops! I hadn’t been cleaning the filters. Fortunately I hadn’t bought it that long ago or used it that much (no comment) so while it was bad, it wasn’t dreadful. I pulled out the foam filter and took it to the sink and just started running warm water over it. I was afraid to use soap for fear I wouldn’t get it rinsed good enough. Sour soap is not a good smell. After much running of water and squeezing, my filter actually came out white again. And I’m here because I wasn’t sure how to wash the felt filter. I’m going to chance washing it also. Also, I got dust under where the filters go and worried about that, then I remembered I have a portable mini-vac I use in my sewing room and so I got that and vacuumed all the dust out. Clean as a whistle.
I had an Oreck and liked it a lot but when I started to hear all the Shark reviews, especially Mary’s, I made my leap to the Shark. It is heavier than my Oreck but not hard to handle. The heft to me means quality and this vacuum has it in spades. I vacuumed an area rug that I was thinking it was time to shampoo because it just looked dingy. After the first time of vacuuming it I was shocked at how much dirt the Shark extracted, the rug looked amazingly bright. I’m sold. I love the step by step on the cleaning of Sharkie. I folloed your instructions on the cleaning of my Eufy and it still works like a charm. My broom has been relegated to the porch for sweeping of steps… lol! Thank you Mary!
I just bought my first Shark, based on this article. It’s an amazing machine. It works just as advertised . I bought a refurbished machine off of Groupon and only paid $88, including tax and shipping. Check out refurbished items–they’re cheaper and have been totally repaired for whatever reason they were returned.
Whenever I clean or disassemble something I take pictures with my phone of the items laid out in the order they come off, saves a lot of frustration.
Hi there, I have had my Shark Navigator for a few years and didnโt realize I needed to clean the HEPA filter. I know, terrible! I have washed it, per the owners manual. It is still black. Do I have any options here, or do I need to replace it? I have noticed you can order them for about $10 from amazon or Walmart, but I am not sure if these will work as well as the ones that are Shark brand (3x the cost). Do you have any experience with this?
My daughter dumped a bag of BBQ potato chips on the carpet. I was lazy and used my Shark wand to suck up the mess. Not my best idea. Dirt and hair clogged it up after that. I ended up taking the whole vacuum apart and cleaning all the hoses and tubes in soapy water in the bathtub. My Shark still works!
I bought this vacuum almost 5 years ago per your recommendation and I have loved it! Though the button on the extension want recently broke, making it impossible to pull the vacuum back towards me. I just got off the phone with customer support, and for $8, I’ll be back in operation ๐ perhaps I should give my Shark a good deep clean while I wait for the part to be shipped to me. Then it’ll be ready to suck up all of the extra dirt that has accumulated while it and my Eufy robot vacuum have both been inoperable.
Thank You! I love my Shark, and I want to clean it, but I was intimidated by the thought of getting the parts wet. Now that I know I can safely clean them with soap and water I look forward to a newly efficient machine.
I haven’t found anything but if I try something that doesn’t break the vacuum cleaner I will post it. I’m thinking I can just run soapy water through it separate from the cleaner itself and let the hose air dry.
remove the hose with handle but it is really hard to dry. I just ordered a new one
Run water through the metal cone from the outside of the canister (reverse flow) For extra cleaning use a de-greasing detergent inside the canister first.
hepa filter???
In the front of the vacuum where the vents are. You can pop off the vent and the HEPA filter is behind it.
My canister locks keep coming loose. Suction seems to be maintaining, but the latches keep coming undone. Shark Navigator Lift Away, model nv360. Thoughts?
Can you wash the attachments also like the hoses just rinseing they hold dirt in their . so can i just rinse them or no?
My shark navigator has a foul odor. The bottom air filter keeps popping off when I turn the vacuum on. I have cleaned the filter but still has a bad odor. What do I do? Also I bought this used and it did not come with the filter that is placed under the canister.
If you’re referring to the HEPA filter where the air exits, I don’t think that’s supposed to be washed.
Great question – what really bugs me is the cleaning instructions show that metal cone as coming apart….and it really s/h been so designed. Negative on Shark for this one.
Hi! Do you have any tips on how to clean the inside of the hose? Thanks.
Did you get an answer i need to know this also!
If you are talking about removing a clog, take the hose off the vacuum and gently push a broom handle (or something similar) through the hose to push the clog. To clean the internal part of the hose. Leave end of the hose where it goes into the machine attached so that the hose still has suction through and remove the other end. Turn the machine on. Extend each section of the stretch hose apart starting farthest from the vacuum and working towards the machine.
Great question!!! I would like to know too… I did – thought I had dried – but it sure is ugly in there right now. Ready to go back with bleach/vinegar/tea-tree/baking soda, TSP or whatever the hell else is needed!
What I use is a telescopic pole duster. I found mine at Home Depot. Im sure other stores like Walmart
will have them also. I turn on the vacuum and just push the duster up and down. It did remove a lot of the dirt but again, that’s the only way I thought would be best. Maybe someone else can give us another easier method. Good luck Crabpaws, I’ll be looking at me email to hopefully see someone else gives us another idea.
Yes! See Step 6 above …
I use a short length of chain. Make sure it fits through both ends before dropping in hose. Heavy chain works best, drop in hose, then shake it a bit to help remove dirt and hair stuck along sides, then drop chain out the opposite end into a bucket. I find repeating this a couple times clears out most of the funk and the hose is ready to use right away.
yay ๐ Cleaning that foam filter under the canister was really bugging me. Nothing in my manual, well that I could find, and it needed it. Thank you very much for this post. It looked like a thin sheet of foam glued on. Didn’t realize it was a thick pad that could be removed without tearing it.
Just wish you’d included photos of the filters and how to remove them. But I got it figured out ๐
Can I put the filters in the dryer?
no. they have to air dry. the dryer will deteriorate the foam.
Thank you
Thank you so much! Our Shark had started overheating, and my mom didn’t know what to do. I printed off these instructions, and she washed everything out, and it’s working perfectly now! The article was very timely for us.
I do love my shark lift away but after washing my canister like you suggested I ended up with water in the top of the canister. Mine is different than the one you have showing, mine is completely sealed. I am still trying to get the water out.
I wld just take windex & a paper towel to it! Wouldn’t get it too submerged in water. Hope this helps!
I currently have this same situation – water trapped in the top of the dust canister and I canโt figure out how to get it out.
There should be a latch to open the top (latches top and bottom)
One additional important thing! Check, check, check that receipt before you leave the store! OFTEN I find I was charged the wrong amount, not charged the posted, lesser amount, or charged twice for an item. It means at trip to Customer Service to correct it and get a refund, but this adds up over time!
I have a complete set of extra filters for my vacuum cleaner. This allows me to clean and dry the hard pieces and immediately insert clean filters. Then I thoroughly clean the dirty set. Living in Oklahoma we have high humidity most of the year, thus taking longer for things to dry. By having the extra set I can allow a couple of weeks to dry all the way through. I want to mention I only dry filter pieces outside for 1 day, only in direct sunlight (naturally killing bacteria) and then place the pieces on an airy shelf to finish drying in the house. They are ready to use for the next cleaning. It also allows the filters to last longer.
Hi, can anyone PLZ help me!!? I took my filters out for the first time to wash & forgot how & where they go back in!! & can’t find the owner’s manauel either!! PLZ help me!! Ty!!
Check YouTube. You can learn anything from that site. Felt filter closet to the motor. Foam filter just above that. HEPA filter where the air exhausts from the vacuum.
The felt filter goes in first. The foam filter goes on top of the felt. Or think of it this way: Felt is last one out, first one in. Hope that helps!
I also have an extra set for the same purpose
I purchased the Shark Navigator Lift Away Pro last spring & was very impressed, however it died within a few months. The company did send me a replacement within 2 weeks.
Shark Navigator absolutely love it. Especially since I got almost free…for doing surveys.