A Vacuum Cleaner Story So Disgusting It Is Embarrassing to Tell
Even though not 100% organized, I pride myself on housekeeping to the point of being accused a time or two of being a wee bit compulsive. This brings me to the matter of vacuum cleaners. I’m particular, if not freakish, about vacuums. There was a time when I wore out vacuums so often that the folks at the Recycling Center knew me by name.
Let me take you back to 2007. I’d just blown out my third Hoover Wind Tunnel, having worn that thing down to its last gasp. I carried it in pieces to the Recycle Center. I was planning to replace it with the latest and greatest from Hoover until I heard about the Shark Navigator.
First impressions
I wasn’t that impressed as I looked over a new Shark Navigator vacuum at the store. It was on the smallish side, lightweight—certainly not the hefty, beefy Hoover I was used to. But based on a recommendation from a trusted friend, I decided to give it a try, knowing I could return it if this Shark couldn’t live up to my standard.
Oh, my. This might be an excellent place to end this post. What happened next is that embarrassing.
Maiden voyage
I plugged that puppy in and started to vacuum my family room, carpeted with 100% wool Karastan carpet. Look, I loved this carpet and had babied it from the day it was installed. It looked like new, which you might want to take with a grain of salt because I never wear my glasses when I vacuum. Still, I thought of it as pristine.
Within minutes, that canister filled to the top—a condition I had never witnessed in any vacuum to that day. And I was vacuuming a fairly small area. I was so shocked; disgust hardly describes the feeling. I took the canister out to the trash to dump it, hoping the neighbors wouldn’t be peering over the fence to see what was coming out of my home.
Fun Fact
A baby shark is referred to as a puppy. Sharks are born in three different ways. Sharks lay eggs that then hatch, carry eggs that hatch inside them, or grow pups inside them. Although it depends on the type of shark, sharks can have up to 100 babies at once.
What on earth?!
This room was not small, but not massive, either. I filled that canister four times before I put Sharky away for the day. The next day, I vacuumed the same room a couple more times, and still, I was sucking out who-knows-what from this carpet. Even my husband was shaking his head. I vacuumed again until the canister remained empty. Finally.
I’ll admit to the carpet being ten years old at the time, but it had nearly been vacuumed to death over the decade. And cleaned routinely. All for naught, apparently.
Shark Vacuum: The final verdict
Buying a Shark Navigator was the best money I’d spent since I got my carpet-cleaning steam vac, which I still use all the time and as recently as yesterday.
I am still stunned at my Shark vacuum’s power and lightweight feature. But more than that, I am so happy to know that the carpet in my home is really clean. I mean, probably as clean as the day it was installed.
And my bonus? No more pricey, disposable bags!
Epilogue
Since getting my first Shark Navigator, I have updated more than a few times—not because a Shark died, but because I need to do a lot of testing. When I buy a new model, I give away the oldest in my current cadre of vacuums. I am still 100% sold on Shark Navigator Lift-Away—often you’ll find “Professional” in the name depending on the model—which remains our pick for EC Best Inexpensive.
Shark Navigator Lift-Away is far and away the best vacuum I have ever owned, tried, or tested. Shark vacuums across the board are low-cost. At this writing, I own three, one for each floor of my home. The “lift-away” aspect is wonderful as I can lift off part of the vac to make a small portable size to vacuum stairways.
As for longevity, Sharks just don’t wear out as other vacuums are inclined to do. And should there be a problem, Shark’s customer service is remarkably helpful and responsive.
Updated for 2024 on 2-27-24
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My husband owned a sewing and vacuum store for 30 years and repaired all brands of vacuum cleaners. He would not let me have a bagless cleaner because he says they are dirty- a lot of the dirt gets back out into the air, unlike a vacuum with bags. That said, on Mary’s recommendation I did buy a Eufy bagless rechargeable vac and LOVE it for hard floors. My main vacuum is a Sanitaire, which uses a bag, and is now almost 30 years old and still going strong.
Has anyone tried the self cleaning brush roll? We have long hair and I have had a difficult time with vacuums in the past—burned out 3 motors, and find I have to clean my Oreck roll often.
Yes, Janie … I have tested and reported in this post: A Machine that Gets Pet and Human Hair Out of Carpet Like Magic
We bought a Shark on your recommendation and I love it! We also bought a Kirby recently and I won’t use the vacuum part of it…I use the shampooing feature of it only. There’s nothing like the Shark vacuum!
I drink about a gallon of water a day. On your recommendation, I got the zero water pitcher and the replaceable filters. I love it! I keep a gallon of tap water in the fridge right next to the zero water pitcher, and refill the pitcher with the nice cold tap water. I replace my filter about once a month, since I drink so much water, and make ice cubes with it.
The best buying advice I ever had came when Mary recommended Shark products. I even recommended Shark products to my daughter, who loves hers. And the fact that they can be cleaned is a bonus.
Any recommendations for a home printer/scanner that does not require a wifi connection to the printer’s manufacture to scan?
Mary, We have had our Shark Professional for several years now & bought from BBB
With the usual 20% off coupon. It was unbelievable what it picked up the 1st time we used it that the Dyson at $500 did not. The only thing my spouse complains about is its getting hard to move, doesn’t seem to pull as it should. That thing would suck the date off a dime. We have a thick carpet and a thick pad also. We have a thick carpet and a thick pad also. The Shark has been cleaned many times very thoroughly so that shouldn’t be an issue. Any ideas on why it would not self propel as it should.
Thanks Gary
There should be an adjusting ring in the handle area that can be moved to relieve suction when using on thick carpets. I don’t think it’s a self-propelling issue, but rather the powerful suction. If you have your owner manual, check it. If not, you should be able to find it online. Or just contact Shark customer service. Hope that helps.
Shark has a handy attachment for the vacuums that slides under a washing machine for easy cleaning. I’ve been using Sharks since 2006 and have recommended them to others.
I was a Shark fan for many years but had a very disappointing exchange with one of the customer service reps about 5 years ago. He knew NOTHING, he wouldn’t ask a manager, and he was rude. I did an official complaint and then bought a Dyson. Yes, more expensive but so worth it. It is an outstanding product and the service, equally so. A p.s.–I recently called Shark about steam vacuums; I had an old Shark and was interested in updating. Slightly better service, but I’m dubious given my last experience. I buy most appliances from Best Buy–they will price match and their
service is personal and helpful and friendly and polite……
I have been using my Shark Navigator for at least 10 years now. The only problem I have is when I pull out the hose to use the attachments, the only place to hold on is on the flexible hose. And it always pinches my hand. I would like to have one more tube to extend the length so I can hold on to the tube instead of the flexible hose. I haven’t been able to find parts to order though. Can you direct me to a place to order replacement parts?
I got the Shark Rocket about 3 years ago and had the exact same experience with that too! My boyfriend and I vacuumed our living room and emptied the canister 8 times before we gave up for the day !!! Iv been raving about it to anyome who will listen since! Haha
I purchased my Shark Pro Navigator on your recommendation. It is very efficient at picking up dirt BUT it is just too heavy for me to use without a LOT of effort and I don’t like having to empty the container all the time. However after my first use and finding how heavy it was, I was ready to return it but my husband “wouldn’t let me”. Now he can do the vacuuming
Hi Mary,
I love your stuff. I was thinking of buying one with stimulus check but it logs like they are manufactured in China. Just an FYI. Thanks, Lynn
Mary, thanx for your wonderful column. U answered my every question. i have NO carpeting, only laminate, and tile floors. i have a cleaning woman, but my old vacuum is too heavy. i would like something light to use between cleanings. the shark u suggested weighs 15lbs, too heavy. any suggestions? a faithful reader, peggy
Yes! Take a look at Hoover Linx Cordless Stick Vac. It’s about 8 lbs, has an incredibly long run time for a cordless vac, removable battery which means it is also replaceable. Hope that helps! m
Also UBER LOVE My Sharkey!! I have had Shark steam mops for years and have nothing but praise for them. Yet somehow hesitated to upgrade the old vacuum until recently…. Still Uber Amazed at the dirt it finds and quite disappointed with Myself for not investing in one sooner. (Love the way it grabs the carpet and kinda lunges forward when you turn the brush roll on, Like a high quality set of tires on a sports car grip the pavement.). Was so impressed with the performance that I have recommended this to Everyone! Will forever be a die hard Shark promoter!
I am needing new vacuum and was wondering if you still like your Shark. Also, do you know what the comparable model would be now in 2015? thank you
I love mine! I’m waiting for my Wind Tunnel to die, so I can buy another one!
I need help cleaning the canister?? Any ideas as they say not to put water in the canister to clean it!!
I’ve run into this problem with my dyson as well! I need to spend time playing games and kicking butt, but instead I’m scrubbing it out after my dog sheds a lot.
I have a Rainbow and love it because the water cleans the air. However, it’s weighty bulk is tiresome, especially now that I need to vac at least 3 times a week for my asthmatic child. So, I’m looking for an inexpensive lightweight upright vac to use 2 days a week and save the Rainbow for deeper vac’ing once a week. I am really impressed by your description of the Shark and will now seriously consider it.
I’ve had an Electrolux for 30 yrs, maintained it, put out good money on tuneups etc. and all that but lately felt that it was done. I sure didn’t want to spend major money on a vacuum, so what to do. I read a post some time ago from Mary Hunt recommending a Shark Navigator. I saved it and bought one yesterday on sale. I did a test. I ran my old Electrolux over the living room floor, a space about 6×8. The pile from the Electrolux was barely visible to the naked eye. Then I vacuumed they same space, no more, with the navigator. The pile was more than ten times at least larger! Gosh! Funny that Mary would repost this today as I’m running my test!
Carolg – have you replaced the brush roll on your Electrolux? A thirty year old brush roll will not agitate like a brand new one. I’d bet you’ll miss the convenience and sanitation of the Electrolux bags. Keep in mind that you’ll have to clean the filthy bin out on the Navigator and also clean the lint off the screen.
LOL I can’t believe this post is up again today of all days. I saved it from months ago and just bought my shark last nite. I’m going to test it out tonight. I’ll let you know how it goes!
I have one of these too and LOVE it! I got a factory refurbished one for only $100 and couldn’t be happier…I actually kind of “like” using it!
hi mary,
thanks for the tip. i bought my shark navigator about 3 weeks ago and i love it! it works soooo well!!!!! i actually look forward to vacuuming now and it amazes me how much dirt the navigator picks up! i got mine on sale at costco (your article was so timely) and i couldn’t be happier!
Thank you Mary for this article – I just purchased this brand vacuum from Costco and it works just as you advertised. Our sofa has dog hair on it that is impossible to completely remove and the Shark did the trick – it looks like new! It cleans our new tile floor and carpet runners. And like you, when I ran it over our carpeted areas it filled with lots of dust and hair even after vacuuming with what I considered a very good vacuum. Love you column and great advice!
I purchased a Dyson about 7 years ago. I love it and it has served me well. However, we have a large house and after reading your post I decided I would buy a Shark to use either upstairs or move the Dyson upstairs. I got a great deal on it this week, on sale and an extra discount so it was about $130. I vaccumed the entire main level yesterday plus the stairs, which are carpeted and not cleaned that often. I have to admit, I was quite pleased with the amount of dirt it pulled. Comparing your post, I still think my Dyson did an great job as I got one canister full (with the shark) and most of that was not on the carpeted area I vacuum often. The Shark is light weight and easy to maneuver. However, being I have a lot of surface to vacuum I needed to keep plugging it into different outlets to reach. The canister is not very large so I can see how you could fill it up in no time. I also liked how easy it is to change cleaning surfaces, only change the switch and you can continue to vacuum hard floors. Thanks for the recommendation! It is a bargain compared to the Dyson (although I will continue to use it, also!) I can’t wait to use it under my refrigerator!
What I’m interested in is replacement parts. I had one of their small hand helds and it worked well. It had a special rotary attachment for pet hair. When the belt on it stretched, there was no where to get a replacement…not at vacuum shops, not anywhere on the internet (searched exhaustively). They are basically throwaways and that is the big drawback.
http://www.sharkclean.com/cgi-bin/livew/site.w?location=mcopy.w&mcopy=partsLanding&frames=no&target=main&sponsor=000006&lang=en-US/
After you steam clean your carpet, do you use any scotchguard or anything else?
can this Shark Navigator
be used on both carpeted and hard floors, like my kitchen floor?
This is what I would like to find out also. Our house has no carpet,only laminate wood ,terrazzo and some linoleum.Mohawk,the manufacturer of the laminate says not to use a vacuum with a beater bar on it,but I know the Shark navigator Lift-Away and Lift Away Pro have a setting to shut off the brush roll off. Will this work OK on this flooring? Or am I better off getting another canister when the motor burns out in our old 1960s Compact(TriStar) canister? A new motor can be ordered online for $80 -$120 and I can put it in myself.
Our old Oreck died shortly before I got your Shark article, and since I’m not as “neat” as you with the carpet, I knew based on your comments, it would be enough for me. We bought our Shark at Target and Holy Cow, this thing really gets the dirt/hair/ick that my carpet was hosting! Thanks for the tip!
It’s also a plus to know that if you have an air compressor you can blow the dirt out of the ends of the canister after you empty the dirt out. It keep the suction excellent.
Mary, has anyone come up with a good use for the extremely strong plastic bags inside of dry cereal boxes?
I know they are resealable and I just hate to keep throwing them out.
Byron B.
I’ve seen some people recommend saving them to put the meat in to hammer it flatter…
LIKE.
I assume you mean ground meat.
I use cereal bags to store greens and vegetables in the frig that i want to breathe so they have a longer storage life. I also use them to pack chicken in before I put the chicken in freezer bags.
Tks.
Also, these bags and potato chip bags can be resealed using a Seal-A-Meal sealer.
Byron
I too, require an exceptional vacuum. We have pets who shed, and we live in the country and have a lot of dust from surrounding farmland. Last year when it was time yet again to get a new vacuum I did extensive online research. I had been wanting a Dyson for years and was so sure that was the brand I would end up purchasing. Not so! My research all ended up pointing to the Shark Navigator which I had never even heard of. Got a great deal on it too, at Bed, Bath & Beyond with a 20% coupon. The Shark Navigator is by far the BEST vacuum I’ve ever owned.
I agree 100%. I have the original & the lift a way & sorry to say I didn’t realize how dirty my rug was. I use one for the 1st & 2nd floor & the other one for the lower floor. Di
Re: product pushes, etc.
If Mary knows about a v good product…heck, I’m more than glad to hear about. Thank you Mary, for another informative Email.
I have this machine. I call it the “beast” Best thing since sliced bread, running water, etc. I have cats–beautiful longhaired cats, tripled. Before the Shark I had to use a carpet rake and vacumn and the hair still didn’t all come out. No more not since the Shark. Don’t waste your money on thoise high priced machines….this one works. Its the “cats meow” And to Lisa from Calgary
just keep breaking your back. while the rest of us have happy cleaning. I have the Lift Away NV 350. Its even cheaper on QVC last time I looked
Did you get paid to write this one? I’m even more skeptic than usual. Love your posts but not your product pushes.
Lisa… I got a navigator lift away when I bought my condo since it was lots lighter than my Kirby.. so much cheaper and I just bought a rocket for the 5 flights of stairs I have… They are that good…
I also just bought the Shark Navigator Pro and was appalled at what it sucked out of my seemingly clean carpet. This vacuum is amazing! And mine came with a free Shark steam iron. It also reconfigures to make a canister vacuum and has a hard floor attachment that sweeps and dusts the floor at the same time. I love it.
Don’t get the smaller one, get the Lift Away one model NV350. I have a friend who bought the smaller one, and I do not like it nearly as well as my NV350
I do agree this is the best vacuum cleaner available. It is amazing how much it picks up and how light weight it is. I love how you can lean the body of it from side to side to go under and around things.
Mary, I don’t mind you “advertising” a product, because I know you sincerely want to help your readers and I trust what you tell us (as long as you’re not getting “paid” by companies to advertise their products). Thanks for the tip on the Navigator. – I wasn’t even thinking of buying a new vac but now maybe I will.
Same here. Bought the same one. Had a Dyson and it didn’t even work as well as the Shark. That sweeper is fantastic
Sorry Mary, I love you column and read it daily…therefore I was disappointed to see that now you are doing “advertisements.
yes i feel the same way.
Everyday Cheapskate has always contained ads from the wonderful people who sponsor it and make it possible for us to pay the bills. I think you would be surprised how much it costs to send out a daily email and to keep this blog site up and running. I don’t do this by myself. I have a staff of employees and they have families. And, I’ve discovered, they like to get a regular paycheck. Everyday Cheapskate and Debt-Proof Living will continue to offer ads, products,and services that are congruent with our brand–goods and services that I use personally and that I believe will add value to my readers.
Everyday Cheapskate has always contained ads from the wonderful people who sponsor it and make it possible for us to pay the bills. I think you would be surprised how much it costs to send out a daily email and to keep this blog site up and running. I don’t do this by myself. I have a staff of employees and they have families. And, I’ve discovered, they like to get a regular paycheck. Everyday Cheapskate and Debt-Proof Living will continue to offer ads, products,and services that are congruent with our brand–goods and services that I use personally and that I believe will add value to my readers.
I’m very happy you talked about your Navigator. I was saving to buy a Dyson. No way, now because I have enough money for the Navigator. Thank you, Thank you. Now we will have money left over to get other neccessities.
THE SHARK NAVIGATOR IS THE BEST THING SINCE SLICED BREAD.(.SORRY ABOUT THE CAPS BUT MY KEYBOARD IS FROZEN.) I HAVE 6 CATS AND ONE DOG AND MY CARPETED STAIRS WERE ALWAYS COATED WITH HAIR EVEN AFTER VACUUMING WITH MY MIGHTY MITE ..I WAS FLOORED WHEN I USED THE NAVIGATOR AFTER USING THE MIGHTY MITE..THE AMOUNT OF HAIR WAS JAW DROPPING!! THE DYSON MUST REALLY BE TAKING A HIT SINCE THE NAVIGATOR MOVED IN..I AM A FAN FOR LIFE..
.
Ginger
What country is it made in?
Shark is made by Euro-pro. I hope you have better luck with them than we did. I love their products but their customer service is the worst! I will not buy another Shark product because of their customer service. : (
So I had to come back & post again. Susan mentioned you can rinse out the dirt canister. Foam filters are located just above the dirt canister and should be rinsed and dried every few months. This helps prevent that stale, musty smell.
The Shark Navigator is the the best vacuum ever made! My Oreck gave out and I had seen the ad for the Shark on TV and decided to buy one, thinking it couldn’t be as strong and lightweight as they advertised. I love this vaccuum! I was amazed, like Mary said, at how much dirt came out of my carpeting that I vacuum every other day. I have 2 dogs and lots of hair, too, and the pet hair attachment works great, too! I recommended it to two of my friends and they love it, too!
I got another, larger unit because I have all carpet now….whew! I traded because I have no extra storage space and don’t mind doing a little at a time, well, I saw more cat hair than I ever had before, it is a dustbuster size Shark, bagless, and I love it beyond the beyond.
I agree with all who bought the Navigator! I’ve had mine for a few months and it IS wonderful. I bought the larger of the two.
Mary, I love my Shark Navigator! A friend referred the Kirby company to me. Two young ladies came to my house to try to sell me a new Kirby vacuum with a $2,000 price tag. They asked me to do a side by side comparison, and my Shark kept up with the Kirby…they couldn’t believe it!
The only option I wish I had was the detachable canister that allows you to vacuum stairs and ceilings, etc.
Beat ya to it Mary. I got one last winter and I love it!! I love the feature of being able to vacuum my hardwood floor with out the brush going around. And I also found out you can rinse the dirt container out!! Just make sure you let it dry completely before putting it back on.
Which model number?
It’s the Navigator Lift Away Upright Vac. NV350 series
I am hoping to purchase the Shark Navigator PRO, as it is suppose to pick up pet hair with ease.. and i have PET hair. without doubt a totally new fully grown dog could be made from the hair on our floor from our two dogs..one 9 pound pom and a 50 pound Huskey! Yes, it is Huskey hair that makes my oak flooring vintage 55 yrs, look like a light covering of snow! Because of physical limitations, my daughter in Dallas called to recommend a new ‘auto’ vac which uses swifter-like pads to remove pet hair as well as ability to use wet pads for mopping.. this is NOT a vac, only a motorized navigation system room cleaner, but it might make my day simpler.. currently i use 3-4 swifter pads a day to keep dog hair controlled and off the floor, still need vac ( Shark Navigator) for vaccum day, but I hope someone may have recomendation or comments on the auto type. meantime, I am off to buy the Navigator Plus.. BBB carries it, not sure if costco has the Plus or not. thanks for your ‘ confession”. I too am a bit compulsive about the floors i walk on…
Does anyone have any experience with how long the Shark Navigator lasts? I have owned three Hoover Wind Tunnels. I loved them but the last one I owned burned out very quickly. Was told by a vacuum cleaner salesman that bagless cleaners just do not last. Now my husband does not want me to buy any more bagless cleaners. I would love to hear some other people’s “take” on this subject. The Shark Navigator sounds really great.
I have had mine for almost four years now. MUCH longer than my Hoover lasted.
Wow, that’s a long time. Thanks for letting me know 🙂
You can buy the Shark Navigator at Costco for $119.99 or on Ebay for $109.99. Sounds good to me. 🙂
I bought a Shark Navigator about a year ago after my 11 year old Eureka quit working. I decided on this vacuum after reading lots of customer reviews about lots of different vacuums. I considered getting a Dyson but this Shark Navigator was so much more affordable and had so many positive comments I decided to give it a try. I have loved it! I love that it is light weight, it means my kids can use it with ease! I do not regret the purchase at all, it works great!
which model did you get?
Mary, I am going to have to get one of these babies. I have an old Kirby which was pricey (almost $1,000) and the best you could get back in the late 90s but it’s seen better days. Thanks for the tip, Kristen P! I’m headed to Wal-Mart.com.
I just recently purchased one also. We got it for our upstairs and love it just as much as my Dyson that we use downstairs at less than 1/2 the price of the Dyson. Whoo Hoo.
so funny that I just saw this on my newsfeed! After years of using a Roomba, I couldn’t believe how much the Navigator picked up! My coworker and I both just purchased Navigators and are so far very pleased! I got a great deal on the internet at Walmart.com, plus free shipping.