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The Donation Box Mistakes Thrift Stores Wish We’d Skip

/13 Comments/in , /by Mary Hunt

You clean out a closet. You fill a box. You drop it at the thrift store and drive away feeling like a slightly better person than you were an hour ago. I love that feeling. I’ve built entire Saturdays around it. But here’s the part we don’t always think about: Not everything that makes it into our donation box belongs in someone else’s shopping cart.

thrift store sign with blue cloudy sky in background

I’ve talked to enough thrift store workers over the years to learn the dirty little secret of donation day. A surprising amount of what arrives at the back door never makes it to the sales floor. Stained. Broken. Missing pieces. Moldy in ways I don’t even want to describe.

Someone has to sort through all of that. And every minute spent digging through things that should’ve gone in the trash is a minute they can’t spend on the stuff that could actually help someone.

Being a good donor, I’ve decided, is a lot like being a good houseguest. You don’t leave a mess for someone else to clean up. Simple as that.

The friend test

Here’s my rule, and it’s served me well: If you wouldn’t hand the item to a friend or neighbor, don’t put it in the donation box.

Clothes get washed first. Kitchen gear gets wiped down. Toys need all their pieces, not just the ones you happened to find under the couch. Give everything a once-over at home before it goes anywhere, and you’ve just saved a volunteer from having to make that decision for you.

And honestly? It takes less time than feeling guilty about it later.

Mind the clock

I get it. The donation center is closed, the box is already in your trunk, and leaving it by the door feels like the easiest option. Don’t. Rain doesn’t check business hours. Neither do raccoons. A box left outside overnight can become a soggy, chewed-up mess before anyone opens the door in the morning. That perfectly good donation you carefully packed? Now it’s trash.

Drop off during operating hours whenever you can. Your donation deserves better than a night on the pavement.

Pack it like you’d want to open it

how to prepare a donation box for a thrift shop

Picture two boxes. One is a garbage bag knotted tight, with glassware clinking against tangled cords and clothing stuffed into every available corner. The other is a sturdy box with similar items grouped together and anything breakable wrapped with a little care. Which one would you rather open on a Monday morning?

You don’t need matching bins, fancy labels or a degree in professional organizing. A few extra minutes of common sense goes a long way toward making somebody else’s job easier.

Two things worth double-checking

Recalls, for one

Cribs, car seats and certain toys can be subject to safety recalls. A quick search before you donate takes almost no time. Passing along a recalled item doesn’t help the next family. It just hands them your problem with a bow on it.

Electronics, for another

Some thrift stores test and resell electronics without blinking. Others have no way to check whether that toaster, lamp or ancient DVD player actually works. A quick call or look at the store’s website before you haul everything over can save everybody a trip.

Less is more. Really.

I’ve learned this one the hard way, mostly by being the person standing there with five overflowing boxes nobody wanted. A dozen clean, useful items beat a mountain of questionable stuff every time.

Donating isn’t about finding a new home for your junk. It’s about giving someone something they can actually use. Those aren’t the same thing.

Think about it from the other side of the counter and the choices get pretty easy. Wash the sweater. Match up the shoes. Tape the puzzle box shut so all 200 pieces are still inside. Wipe down the coffee maker instead of assuming somebody else will want to do it. Small stuff.

But it says something bigger: I thought about the person who’s getting this. That, to me, is the finest kind of thrift. Not just passing things along, but passing them along with a little care attached.

A good donation doesn’t just clear space in your closet. It opens up space in someone else’s life.

And speaking of thrift stores…

There’s a timely reason to think about all this: National Thrift Shop Day is August 17.

If you’re anywhere in the U.S., you’re probably not far from a thrift store, charity shop or resale store. And if you’re looking for an excuse to go treasure hunting, well, here you go.

Thrift stores and consignment shops aren’t quite the same thing, though they’re often lumped together. Most thrift stores are operated by charitable organizations and are stocked primarily through donations. Consignment shops work differently: You bring in your own items to sell, and the shop takes a portion when something sells. Both can be great ways to spend less.

And there’s something else I love about secondhand shopping: You never quite know what you’ll find. Maybe it’s the mid-century lamp you’ve been hunting for. Maybe it’s a great wool coat that looks like it walked straight out of 1965. Maybe it’s a perfectly good casserole dish for $4 when the one at the big-box store costs five times that. That’s part of the fun.

Every useful thing you buy secondhand is also one less thing headed for a landfill. Saving money while giving something useful another life? That’s a pretty good two-for-one.

A few honest answers, since you’re probably wondering

What’s the best day to shop?

You’ll hear Monday or Tuesday because weekend donations have supposedly piled up. Maybe. But stores need time to sort, price and put those donations on the floor. My advice? Shop early and shop often. Don’t try to outsmart the thrift-store calendar.

Is there anything I should skip buying?

Car seats are an easy no for me. You can’t tell by looking whether one has been in a crash, and car seats expire whether they look perfectly fine or not.

I’d also skip used underwear, swimsuits and makeup. Some things just don’t need a second act.

Do I need to wash clothes I buy there?

Yes. Every time. Dry-clean-only pieces are the exception, of course, but everything else gets washed before it joins my closet. Most thrift stores don’t launder clothing before putting it on the rack, and even if the original owner washed it, that item may have spent months sitting in a box or warehouse before you found it. Freshly washed is the way to go.

So there you have it: how to donate like someone people are glad to see coming and a perfectly good excuse to go treasure hunting this week. Give with a little care. Shop with a little curiosity. And if you find that $5 treasure you’ve been looking for, please tell me about it. I love a good thrift-store victory.

 

Question: What’s the best thrift-store treasure you’ve ever found? Share with us in the comments below.

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13 replies
  1. Lizzy says:

    I couldn’t agree more about not donating items that should be thrown out. However, I’ve found that friends and family are much too hesitant about what they can donate. As a regular thrift shopper, I know that yarn, unopened toothbrushes, new light bulbs, spiral notebooks, and zillions more household items sell like hotcakes at my nearby thrift store. If you’re debating about whether to donate, take a look in your local store to see the wide variety in their sales inventory!!

    Reply
  2. Peggy says:

    You are right on the money with rules for donating!! I volunteer at a thrift shop and I love it. A large percentage of items in my home and closet come from our thrift shop, with the rule that if I buy something, I must donate something back. I am so proud of the grants we are able to fund in our county due to the generosity of others who are purging their goods. Our thrift shop has been operating for 85 years!! It started out as a war effort and is still going strong!! Thanks for the nice newsletter.

    Reply
  3. Kathy R. says:

    I bought an oak piece of furniture for $25.00 that was in perfect shape, except the top was scratched. I put a leftover piece of granite from our kitchen remodel on the top and changed out the drawer pulls. It looks beautiful and it holds our landline phone, my tablet, my daily devotional book, and our charging station for electronic gadgets.

    Reply
  4. Lori says:

    A pair of like new knee high leather Frye boots. From a goodwill bins store. You did and find treasures. I think I spent $5, or less!

    Reply
  5. MaryLynn Carlson says:

    You are absolutely right about how to donate! My husband & I volunteer at a thrift store that is run totally by volunteers. It is a lovely, clean, and well organized store and we love working there Last year the store sent $1.2 million to ministries in Eastern Europe!

    Reply
  6. Patricia Hill says:

    I have a rule that I live by when donating to an organization or gifting to a friend, “if I wouldn’t wear it or use it I don’t donate it.” Years ago I was looking good through my closet for a pair of yellow slingback heels. I couldn’t find them anywhere, when I got to work I saw my co-worker with the shoes on. I told her I had been looking for those shoes and she reminded me I had given them to her a few months ago. That made me laugh and apologize to her.

    Reply
  7. Kathy says:

    An alternative to donating those not so desirable items is www.trashie.io. You buy the trashie bags from them load them with clothing , linens, shoes. etc. They cover the shipping and you received trashie cash that can be redeemed for various gift cards.

    Reply
  8. Linda Marsh says:

    My best thrift store find (and there have been many) is probably the Amazon bread machine I picked up for $7. I make bread now almost every week, and that machine keeps running! Iโ€™ve had it about 3 years. I canโ€™t figure out why someone wanted to give that machine away . . . itโ€™s totally wonderful !!

    Reply
  10. Kelley says:

    Best finds at the Salvation Army Store: Two nice medium oak items for about $20 each after my husbandโ€™s military discount.

    Reply
  11. Jennifer Bennett says:

    Hi — please give suggestions on where to give/how to recycle the less than perfect things that you suggested should NOT be given to the thrift shop. You mentioned not wanting all these things to go to the landfill, so alternatives would be most appreciated. Thank you! Love your articles.
    Jennifer B.

    Reply
    • linda says:

      some thrift stores send badly stained items to be recycled. others throw them out. the only way to know is to ask. if i know a facility recycles, i put stained items in a bag and label them ‘to recycle’ in order to save them time.

      Reply

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