A Shoemaker Can Save Your Sole—and More

To some people a cobbler is a lovely fruit dessert, best when served warm. To others it is a shoemaker who repairs shoes—an almost forgotten trade. And that’s changing. Suddenly, shoe repair is coming back. Big time.


Sales of luxury goods are down, but it’s a flush time for people who repair them. High-end cobblers, tailors and jewelers have seen a spike in repair business from frugal customers, thanks to a trend toward fixing goods rather than replacing them. We’re quickly moving from a disposable society to one that’s learning to mend and make do.

According to Randy Lipson, third-generation cobbler and owner of Cobblestone Shoe Repair in St. Louis, shoe repair shops nationwide (of which there are only about 7,500 remaining—down by half from a decade ago) are reporting a 20 to 45 percent surge in business. Things are beginning to shift as consumers are learning to make do. And for many, that means getting shoes that fit, fixed.

Not long ago I grabbed the opportunity to sit down with Randy and I learned a lot—not only about the value of repairing rather than replacing shoes, but also that a shoe repair shop does more than just repair shoes.

EC: Why should we use shoe repair?

RL: Footwear isn’t just part of your wardrobe, it is an investment. Spend your money wisely and the return will be more value for your dollar, more comfort, better foot health and even a sense that you are helping the environment.

EC: How do we know if shoes are worth repairing? If they were cheap to start with shouldn’t we just throw them away?

RL: Think comfort. If the shoes fit well, you’re probably better off repairing them than replacing. The materials we use to repair shoes are usually three to four times better quality than the original materials in the shoe. And we use the very same materials to repair a $50 pair of shoes as a $325 pair. Once repaired, they really will be  better than new. We repair all kinds of shoes and boots, even Birkenstocks.

EC: How can we know if a shoe repair shop is any good?

RL: Ask to see an example of their work. A good cobbler is proud of the work he or she does. There should be lots of shoes waiting to be picked up that you can inspect.

EC: What are the typical shoe repairs?

RL: New heels and soles are what we do most, both for men’s and women’s shoes. And we do a complete recondition that includes repairing torn or weakened areas, replacing components that are worn out and bringing those shoes back to their glory.

EC: Can you do anything to restore the color and finish?

RL: Provided the shoes are made of leather we can do wonders. And we do more than just apply shoe polish. What we do is similar to stripping the paint from a fine piece of furniture then completely refinishing it. We remove the top layers, then recondition the leather, re-stain and return it to new condition.

EC: What does something like that cost? 

RL: A simple repair like new heels can run around $20, depending on the area where the shop is located. A complete recondition can run as high as $100. But if we’re talking about a $300 pair of shoes, that’s a great value because it means another 10 or 15 years for those shoes. When you think of “cost per wear,” repairing shoes rather than replacing them becomes a great value. They’re even better than new.

EC: Other than shoes, what items do you repair?

RL: We offer repairs on handbags, luggage, dog collars, belts (we shorten belts all the time, in a way that cannot be detected), saddles and bridles, too. If you have anything made of leather that needs some TLC, take it to a shoe repair shop.

EC: Where can we find reputable shoe repair shops in our local areas?

RL: You can find a national store locator at the Shoe Service Institute of America website. Just type in your location and you’ll be on your way!

Question: Do you know of a great shoe repair shop? Tell us about it! Give a shout out to your friendly neighborhood cobbler!

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7 replies
  1. Sally Dennis Davison
    Sally Dennis Davison says:

    I’ve been trying to find a local shoe repair for my husband who needs lifts made for his shoes. When I clicked on the link for the locater, it doesn’t lead me anywhere. Can you help?

  2. Cheryl
    Cheryl says:

    KIRBY’S SHOE REPAIR in ZANESVILLE OHIO 🙂 🙂 AWESOME family business 🙂 Lance repairs MANY leather items 🙂 Service is 100% 🙂

  3. eveh
    eveh says:

    This a great article. I have a balance problem so if I find a pair of shoes I love but have a slick bottom, I take them in and get crepe soles to replace them. No one knows but me and they look just as pretty.

  4. Michelle Bryk
    Michelle Bryk says:

    George Katsoris Shoe Repair on Wealthy Street in Grand Rapids, MI. Also Mieras Shoes on Leonard. both have saved shoes, purses and other leather good for me. It is well worth the price of a repair to get many more years out of a shoe. My mother was very sad recently when the nice guys at Mieras told her that her almost 40 year old shoes could no longer be repaired and that indeed she would have to get new ones. They had repaired and reconditioned only 2 or 3 times in those 40 years!

  5. Marla
    Marla says:

    H&H Shoe Repair in Raleigh, NC (Cameron Village) is a great shoe repair shop that I recommend to everyone. They have done repair work for me but they are also pedorthists (sp?) who have made custom orthotics for me that literally got me walking without crying again. I walk over 4 miles per day now and honestly couldn’t do it without the orthotics that they made for me. Cobblers, both the dessert and shoe repairers, are GREAT! 🙂

  6. Sarah
    Sarah says:

    Spiros Togridis, owner of Darien Shoe Repair is GREAT…all of the above!! He has kept my husband’s comfy loafers going for years! Just don’t go in on Wednesday afternoon~~he goes fishing :-).

  7. Nowma Walker
    Nowma Walker says:

    I have a pair of Red Hat shoes that I took to for shoe repair part of the sole was coming off. The repair was going to be $19.95. I bought a bottle of Shoe Goo for $8.95 repaired the shoes and have goo for another day.


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