Dear Mary: I saw in your column a long while back an article about the carpet scrubber (was it Bissell?) and I poopood it at the time. Now I am ready to cry UNCLE since I discovered to my horror that one of my cats got shut in a bedroom and peed on the carpet. The smell is so bad my eyes are watering. I have Nok-Out (I’m huge fan of that stuff—even though it is a bit pricey it is worth every penny) but I feel a deep cleaning is needed as well. I want to get the carpet cleaning machine you recommend so I don’t waste money on an inferior one. Help! Laurie
Dear Laurie: My eyes are starting to water just thinking about what you’re dealing with. But not to worry! You are certainly on the right track starting with Nok-Out. It really is the only product I know of that will neutralize and eliminate that pungent odor—provided you follow specific instructions for how to use it (don’t forget to use code DPL at checkout for 10% off). And I agree you need to power clean the carpet.
My Hoover SteamVac really is The Best Thing I Ever Bought. I use it rather unconventionally, which you can read about in the original column. My machine is quite a few years old now, but it works as well as ever. The current model, which is even better, has a “clean surge” feature. I suggest that you make full use of that feature as you undue your poor kittie’s unfortunate accident. Read more