Readers’ Unpredictable Responses

For anyone wishing to study human nature, my “mailbag” would make an interesting research center. I get tons of email and snail mail, however rather than arriving in a steady flow it comes in waves. I’ve given up trying to predict which columns will prompt responses from my readers.

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Take a column on the inherent dangers associated with debit cards. I wrote about the relatively weak law that regulates them as opposed to the much stronger law that protects users of credit cards. It was, in my humble opinion, empowering information worthy of some measure of positive response. Or at least a few angry challenges from loyal debit-card users. Surprisingly, responses to that column were nearly non-existent.

Another time, I included in a tip column what I found to be a clever, albeit not exactly earth-shattering, tip having to do with lemon water. (“When dining in a restaurant and the waiter brings you water with lemon, give those slices a little squeeze, add a bit of sugar to taste and you’ll have a tasty free lemonade.”) Oh my. Angry emails and letters poured into my computer and office.